Strona główna

Recruitment process for this position and onboarding trainings are conducted online.

What do you need to start?

• Very good verbal and written French language 
• Customer - focused attitude 
• Good interpersonal and communication skills 
• IT basics 

• Customer support experience 

What duties will help you grow as an expert?

• You will be part of a team of 14 analysts, handling the customer’s requests (via mail, telephone, tickets) and translating them into the ticketing system (creation of incidents / requests). 
• You will manage the follow-up of cases and ensure the update of documentation. 

What have we prepared for you?

• Development programs, external courses, education & certificates co-funding, NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: e.g. Excel, VBA, RPA or customer care.
• You will have a possibility to join various technical communities.
• Flexible working hours thanks to a variety of projects. Ask your recruiter about possible options.

• We don't have a rigid dress code, but what we do have are awesome communities and world– changing initiatives like Grant Program. We are a big company with unique atmosphere – we make friendships, share important moments, and simply… like each other!

• Private medical care which can be extended by a package of dental services purchased on preferential terms.
• Private life insurance which can be extended by oncology package purchased on preferential terms.
• Referral bonuses for recommending your friends to Capgemini.
• Access to Inspiro Audiobooks & MyBenefit (cinema tickets, Multisport and more).
• Offices in great locations, car leasing program, carpooling options and bicycle parking.

Who are we?