kandydatów
Incident management & customer care specialist [rekrutacja online]
Firma: ING Tech Poland miejsce pracy: Katowice
- You have experience in incident management,
- You have ability to identify problems, analyze key information and make connections,
- You can take care of customer relations,
- You can maintain and develop knowledge base.
- Excellent communication skills,
- Working directly with customer support,
- Very good command of English,
- Professional experience in identity and Access Management Domain,
- Professional experience in environments under strict control of regulators.
As a department, we work on delivering world-class Identity and Access Management services for ING Globally. As a squad, we continually look for improvement of the provided IAMaaS services, for which we work in close collaboration with the other squads, our colleagues in the Netherlands and the rest of the world functioning as a single point of contact for them. As a part of Customer Care Specialist you will help design our future customer journeys and optimize existing ones based on your passion for an excellent customer experience, your expertise in front-end or back-end processes, your insights into cost efficiency and your skills in automation techniques.
- contract of employment
type of contract - 7:00 - 9:00 - 15:00 - 17:00
work hours - Konduktorska 35, Katowice
this is the location of our office
- professional development
- certificates and knowledge development
- training budget
- access to the newest technologies
- international projects
- free English courses
- provate medical care
- 50% funded Multisport Card
- bicycle parking
- chillout rooms
- integration events and Stay Fit program
- stability of employement
- fully equipped workstations
- kitchen
Pozostałe oferty pracy w firmie ING Tech Poland
Wyświetleń: 142