Strona główna

Recruitment process for this position and onboarding trainings are conducted online

What do you need to start?

• Minimum 4 years of experience in the C2C or similar area
• At least B2 level of English
• Ability to analyze end to end processes
• Strong interpersonal skills and proactive approach
• Ability to work under time pressure, flexibility and ability to adapt to changing schedule of tasks
• Very good customer service skills and client-focused attitude
• Multitasking, ability to organize own and team’s work according to procedures
• Experience in managing internal projects/processes within the delivery team and conducted together with Client
• Experience of work in a multicultural environment, work both as a team member / independently
• Very good knowledge of MS Office (especially Outlook and Excel)

What duties will help you grow?

• Monitoring of SLA/KPI results and handling Client queries
• Providing statuses and metrics reporting to the Client
• Conducting internal projects and manage processes within P2P independently
• Working closely with the Client and maintain good working relationship
• Building positive and friendly atmosphere within the team, bulding strong rekationship between Capgemini and team members

What have we prepared for you?

• Development programs, external courses, education & certificates co-funding
• NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: Excel, VBA, RPA, customer care and more.

• We don't have a rigid dress code, but what we do have are awesome communities and world – changing initiatives like Grant Program. We are a big company with unique atmosphere – we make friendships, share important moments, and… simply like each other! 

• Private medical care, which can be extended by a package of dental services purchased on preferential terms. 
• Private life insurance which can be extended by oncology package purchased on preferential terms.
• Referral bonuses for recommending your friends to Capgemini.
• Access to Inspiro Audiobooks & MyBenefit (cinema tickets, Multisport and more). 
• Offices in great locations, car leasing program, carpooling options and bicycle parking.  

Who are we?